Frequently asked questions

Find answers to our most frequently asked questions, arranged by subject.

Logging in to the portal

How do I do if I've forgotten my password?

Can do I log in as an administrator?

I am new to my job. How can I get a Benify user account?

Benefits

What actually are benefits?

What can the healthcare allowance be used for, and who decides?

Discounts via BenifyDeals

Can I share the discounts from BenifyDeals with a family member or partner?

Can I pay for BenifyDeals offers through the Benify app?

How do I use my BenifyDeals discount in the online store of a partner or supplier?