Frequently asked questions

Find answers to our most frequently asked questions, arranged by subject.

Logging in to the portal

What happens if I've forgotten my password?

Can I log in as an administrator?

I have recently started at my new job. How can I get a Benify user account?

Benefits

What are employee benefits?

What can the healthcare allowance be used for, and who decides?

Discounts via BenifyDeals

Can I share the discounts from benifyDeals with a family member or partner?

How do make payment for a benifyDeals offer in the app?

How do I use my benifyDeals discount code on a supplier’s site?